760 NW Hill Avenue
Roseburg, OR 97471

Vets & Families

Douglas County

  • Douglas County Veterans Service Office


    1036 SE Douglas Ave., Room 8, Roseburg, OR

    Local phone: 541-440-4219 (in county toll-free)

    Out of county: 800-224-1619 ext. 4219

  • Worksource Douglas (Oregon Employment Dept.)

    Veteran Services

    Local office: 846 SE Pine St., Roseburg, OR 97470

    Local phone: 541-440-3344

  • Umpqua Training & Employment Veteran Services

    760 NW Hill Ave., Roseburg, OR 97471


Douglas County

Salem, Oregon

Salem, Oregon



Please follow the link below to TEN 43-11, VOW, Hire the Heroes Act of 2011
and the VOW Fact Sheet. Interested veterans are encouraged to complete an
application found on the DOL website. Eligibility to receive training will be
determined by DOL and the Veterans Administration. The training benefit is
being administered by the VA and if a veteran is determined eligible, training
can begin on or after July 1, 2012. The work force system’s responsibility is
to provide outreach to potentially eligible veterans who seek services at a
work source center.

Once a veteran has completed training (including termination), the work
source system is required to contact the veteran within thirty days to provide
employment services. A process is being discussed with VA on how DOL will be
informed about veteran’s completion or termination status. DOL will develop a
system to disseminate the information, as well as the contact information for
each enrolled veteran to the state and local level.

TEN 43-11: Overview of the Veterans Retraining
Assistance Program (VRAP), section 211 of the VOW to Hire Heroes Act of
has been added to the ETA Advisory database and is now available at

Department of Defense MOU Update

In March 2011, the Department of Defense (DoD) released rules requiring all
higher education institutions that wish to participate in the Military
Assistance Program to sign a Memorandum of Understanding (MOU) in order to
accept students who are receiving Military Tuition Assistance (TA). TA is
available to active duty military personnel, National Guard, and military
reserve personnel. It pays up to 100% tuition costs for service members.
Qualifying courses and certificate and degree programs may be academic or
technical and can be taken from two- or four-year institutions on an
installation, in the civilian community, or online. The Oregon Army National
Guard has nearly 1,000 soldiers who received TA for Oregon public colleges and
universities in FY 2010.

Higher education institutions entered into negotiations with the DoD in the
fall and the original December 31, 2011 timeline was extended to March 31,
2012. Due to concerns raised by Congress no final agreement has been reached
and DoD has announced that they will continue the TA program as is through
summer of 2012 when details of the MOU can be more thoroughly vetted by all
interested parties. Only two Oregon community colleges have signed the MOU to
date and the remainder are waiting for negotiations to conclude before signing
on. For more information, please contact Krissa Caldwell,

ACE Introduces New Web Site to Help Colleges Assist

The American Council on Education has unveiled a new interactive, online
resource for colleges looking to create “veteran friendly” services for
military veterans, who are enrolling in greater numbers under the Post-9/11 GI
Bill. The new Toolkit for Veteran Friendly Institutions highlights best
practices that many institutions already use to assist student
veterans—including on-campus centers, counseling services, and faculty
training—as well as a searchable database of resources. The site offers tips,
for instance, on how colleges should appropriately identify veterans during the
application process in order to get an accurate count of how many students have
served in the military—and follow up with them as they progress toward their
degrees.For more information please visit: